Marvel Avengers Alliance: PVP Season 13 Reward Update (2/4/14)

2/4/2014 10:30 AM Pacific
With the ending of Season 13 we will begin the process to manually assist players whose ranks were lower at end of Season 13 on 2/3 than on 1/27 at 5:15 PM PST. To ensure this is a smooth process, please keep in mind the following:

• This is a manual process and will take time.
• The time it will take will depend on the volume of players with a rank difference.
• The process will begin with players who placed in Adamantium on 1/27 at 5:15 PM PST followed by all other ranks in descending order.
• The highest eligible rank between Monday 1/27 5:15PM and Monday 2/3 end of tournament will be honored.
• Tickets received regarding this issue will be bulk responded in order for support to focus on manually crediting players. If you receive a bulk response but have remaining unaddressed issues, please reply to the ticket with any outstanding concerns.

Thank you for your patience during this process!

1/27/2017 4:40PM Pacfic
The recent decision to extend PvP Season 13 was made due to an exploit associated with a patch released on 1-23. While this patch addressed a number of issues that were impacting PvP, it also unintentionally made Deadpool a significantly overpowered character when socketed with the Empowered Spicy ISO-8. By Monday afternoon it was determined that there would not be sufficient time to resolve this issue and ensure the results of the current PvP were fair to all participants. In order to resolve this situation while maintaining a fair rank and score balance, a decision was made to extend the current PvP Season.

We received your feedback regarding this decision and we understand that this caused a high amount of frustration. We have taken the necessary steps to resolve the issue that lead to this decision and we will be awarding all players the rewards associated with the League they had achieved on 1/27/2014 5:15pm PST if this League was higher than their final placement on 2/3/2014.

Once PVP Season 13 is over, this process of providing rewards will be manually conducted by support and may take up to several days to credit all impacted players. We apologize for any inconvenience this may have caused and sincerely appreciate your patience and understanding.